Frequently Asked Questions
We hope that we have answered your query below, but if not, do just get in touch with us directly.
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Where can I find out about the Picturehouse Education Programme/what can we watch?
You can browse our programme of screenings and talks for Primary Schools and Secondary Schools & Colleges on this website. If you sign up for our newsletter, we will keep you updated about our programme throughout the year.
We are also able to arrange a screening of a film of your choice - old or new (as long as it has been out in the cinema for at least 8 weeks) - on a weekday morning. Find out more about organising a private hire for your students in our 'How To Make A Booking' section.
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How do I request a booking?
Please use this form to submit your details, and we’ll be in touch to arrange your visit. Please allow up to two working days for us to respond.
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Can I book to bring my students to see a new release/Can I bring a school group to a public screening?
Unfortunately we are unable to arrange schools’ screenings of new release films at discounted rates, but we may be able to arrange a private screening of a new film at the regular ticket price for the cinema in question if your group is large enough.
Otherwise you will need book to attend a public screening via the Picturehouse custimer service team on 0871 902 5747. School bookings for public screenings are limited to one class.
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When will you know what films are playing as part of your public programme?
The film programme is booked on a week-to-week basis to ensure that we offer the best and most up-to-date titles. Generally we can only confirm our public programme (films and screening times) a week in advance.
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Can we bring our own snacks?
We regret that no outside food or drink (apart from bottled water) is permitted in our cinemas. We are able to arrange a squash and popcorn combo for £1.80 each for private screenings and End Of Term Treats (we tend not to offer snacks for events with a speaker to minimise distractions).
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How can I pay?
School groups will need to pay for their cinema trip on the day of their visit by cheque/card/cash. When we confirm your booking, we will raise an invoice and send it to you to enable you to raise the payment - please let us know at the time of booking if you will need a purchase order included on the invoice.
We apologise that we no longer take BACS payment and we cannot take payments over the phone.
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How long does it take to make a booking?
We require a minimum of 10 working days to arrange schools’ screenings. This gives us enough time to book the film from the distributor, arrange for a slot within the cinema programme, schedule staff to run the event and complete the administration such as raising your invoice.
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What time of day can school groups watch a film?
We are able to arrange private screenings for school and community groups starting between 9.30am and 10.30am, Mon-Fri (subject to availability). Unfortunately, we are unable to organise private screenings later in the day or on weekends as this is when we have our public screenings.
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Are there age restrictions on certain films?
Yes, the BBFC give an age certificate to every film released in the UK. We are unable to screen any films to under-age students, even for private screenings.
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Is there wheelchair access?
Yes, we have wheelchair access in all of our cinemas. Please let us know your access needs when making your initial enquiry so we can allocate a wheelchair space for you and ensure we programme the event into the most accessible screen.
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I'm only bringing a small group, why is it so expensive per student for a private hire?
We have to hire each film that we show from the film's distributor, and they charge a minimum guarantee vs a % of ticket costs (and we have to pay whichever is higher). So unfortunately for smaller groups (Less than 65 students = £260 flat fee) the cost per ticket will be higher, so that we can cover these costs.
At 65 students (65 x £4.00 = £260.00) we have covered the minimum guarantee (plus the additional costs such as the delivery of the film, a member of staff to run the event etc) and so can just charge £4.00 per pupil.