Thank you for your interest in attending an educational event at Picturehouse. Please take a few minutes to read some helpful information on how these screenings work.

 

Timings

Our schools' screenings take place in the morning, starting between 9.30am and 10.30am, Mon-Fri (subject to availability). Unfortunately, we are unable to organise these screenings later in the day or on weekends as this is when we have our public daily sessions.  

 

Food & Drink

As our schools' screenings take place early morning before we open to the public, the cinemas' kiosk will not be open. 

 

Unfortunately, no food or drink is permitted in our educational screenings however, they may be purchased for private screenings only.

 

If you would like to purchase drinks and snacks for a private screening, this will need to be ordered in advance and we will then simply add the cost to your invoice when you are finalising your booking. Small popcorn and small squash combo is £1.80 each (not available at some venues). 

 

We regret that no outside food or drink is permitted in the cinema. 

 

The Booking Process

We require a minimum of 10 working days to arrange a schools' screening. This gives us enough time to confirm availability, arrange our staff rota and raise your invoice.

 

After you have requested a booking, our team will look into your enquiry and get back to you as quickly as possible. Please note that in busy periods, it may take up to 3 working days for a response.

 

Once we have responded to your enquiry, we are able to pencil you into our calendar for 5 working days only. Please note that your booking cannot be finalised until your invoice has been raised. 

 

Making Payment

When you are ready to confirm your booking, we will email you an invoice along with basic information about your visit, payment details, a copy of our risk assessment and our terms and conditions - this will serve as your booking confirmation. Once an invoice has been raised your booking is final and cannot be amended. Payment must be made in advance by cheque made payable to ‘Picturehouse Cinemas Ltd’ and sent by post or hand delivered to the cinema you’re visiting. All cheques should have the invoice number clearly written on the back. If you want to pay by card or cash you need to do this at the cinema you are visiting. On receiving payment the cinema will issue you with a receipt. Unfortunately we are unable to accept payment via BACS.

 

If you will have any problems paying in advance, please notify us as soon as possible and we can arrange for payment to be made on the day.

 

Cancellations

-If you cancel a minimum of 10 working days before the event your invoice will be waived and, if appropriate, a refund will be made. 

-If you cancel fewer than 10 working days before the event you will be 

subject to the full invoiced amount as per your invoice, as after this point we will have been charged for the film booking.